Frequently asked questions
Where do I manage my services, appointments, and availability?
You will have your own online environment easily accessible through the login button. Here, you create your services, manage your clients/calendar, and can handle many other tasks.
What are the costs of my monthly subscription?
You pay €0 monthly for the basic package and a 3% fee per transaction. For example, if you sell a service for €75, you would pay €3.75.
Do I have to pay transaction fees with the Pro package?
No, you only pay a monthly fee of €40.
Do I need technical help to setup your software?
No, you don't need to hire a professional for this! Setting up and integrating your environment can be done within 10 minutes.
How can clients schedule appointments?
Your clients can simply visit your website and click on 'schedule appointment.' Then, they select the service, check the availability of the professional(s), and make a payment, if required.
What are the rates for (iDEAL) transactions?
For iDEAL and bank transfers, Vigore collaborates with payment provider Stripe. The payment provider deducts an amount of €0.29 per transaction.
Can I offer packages or memberships to my clients?
Yes! With Vigore you can create packages and memberships. This allows your clients to purchase a bundle of sessions or subscribe to a recurring plan, giving them more flexibility and commitment.
Is there a free trial period available?
Yes, Vigore offers a 3-month free trial period. During this period you can explore all features and decide which plan works best for your business. You can cancel at any time.
Can I customize my booking page?
Absolutely. You can personalize your profile with your own branding, services, pricing, and availability. Your clients will see a professional booking page tailored to your business.
How do I receive payments from my clients?
Payments are processed securely through Stripe. Your clients can pay via iDEAL, bank transfer, or credit card. The funds are transferred directly to your connected bank account.
Can my clients book recurring appointments?
Yes, Vigore supports recurring appointments. Your clients can schedule follow-up sessions easily, and you can manage your recurring schedule from your dashboard.
What kind of support does Vigore offer?
We offer support via email and through our demo request page. Our team is happy to help you get started and answer any questions about the platform.